Privacy Policy

Effective Date: 20.10.2025

Last Updated: 20.10.2025

1. Introduction

Welcome to Protocol8 (“we”, “us”, “our”). We operate the website https://protocol8.io (the “DEX Service”) and the game platform at https://game.protocol8.io (the “Game Service”) (together, the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services or otherwise engage with us. By accessing or using the Services you accept the practices described in this Privacy Policy.

2. Scope

This policy applies to all users of the Services, whether you use the DEX Service, the Game Service, or both. It covers all devices (web browser, mobile, etc.) and all regions in which we operate. If you reside in a jurisdiction with specific privacy laws (for example the EU under the General Data Protection Regulation (“GDPR”), or California under the California Consumer Privacy Act (“CCPA”)), additional rights or disclosures may apply.

3. Information We Collect

We may collect the following categories of information:

  • Personal Information you provide: such as your name, email address, username, contact details, wallet address, or other registration data when you create an account or subscribe to communications.
  • Usage Data/Log Data: such as your IP address, browser user-agent, device identifiers, pages visited, time and date of access, referral source, interactions with the Services.
  • Blockchain / Wallet Data: because the Services are Web3/crypto-enabled, transactions you initiate via your wallet (e.g., token trades, deposits/withdrawals, Game token/asset interactions) may be recorded on-chain or via our off-chain logs. We may associate wallet addresses with your account.
  • Cookies and Tracking Technologies: we may use cookies, local storage, pixel tags, and similar technologies to track usage, enable features, remember preferences, and provide analytics.
  • Third-Party Data: we may receive information about you from third parties (such as analytics providers, advertising networks, identity verification services) and combine it with your account data.

4. How We Use Your Information

  • To provide, maintain and operate the Services (including transaction routing, wallet interaction, game mechanics, user account management).
  • To verify your identity (if applicable), prevent fraud, and comply with applicable laws (e.g., AML/KYC where required).
  • To communicate with you — for example, account notifications, customer support, service updates, security alerts, marketing (if you consent).
  • To monitor and analyse usage, detect abuse, improve the Services, develop new features.
  • To personalise your experience, display relevant content or offers, and track metrics.
  • To enforce our Terms of Use, comply with legal obligations, protect rights, property or safety of us, our users or third parties.

5. Information Sharing and Disclosure

  • With service providers and third-party vendors who help us operate the Services (hosting providers, analytics providers, payment processors, identity verification, game platform vendors).
  • With other users when your wallet interactions or game actions are visible on-chain or in game leaderboards (blockchain transactions are public by nature).
  • With affiliates or in connection with corporate transactions (sale, merger, acquisition) under appropriate confidentiality terms.
  • To comply with legal process, enforce our Terms of Use, or protect rights, safety or property of users or third parties.
  • For aggregated, anonymised data which does not identify you personally, for analytics, research or marketing.

6. Data Retention

We will retain your personal information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, enforce our agreements, and meet our legitimate business interests. When no longer required, we will securely delete or anonymise your data.

7. Security

We employ reasonable administrative, technical and physical safeguards to protect your personal information. However, no system is completely secure, especially in a Web3/crypto context where on-chain data is immutable and public. To the extent you transact via wallets, you assume risk of disclosure of your wallet address and related transaction data. We recommend that you keep your credentials/wallets secure, enable multi-factor authentication (if applicable), and promptly report suspicious activity to us.

8. International Transfers

Because we operate globally, your information may be transferred to and processed in countries other than your home country. By using the Services you consent to these transfers. Where required, we will implement appropriate safeguards to protect your information.

9. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, such as: the right to access, correct, update or delete your personal information; the right to object to or restrict processing; the right to withdraw consent (when processing is based on consent); the right to portability of your data; and the right to lodge a complaint with a supervisory authority. To exercise these rights, contact us at the address listed below.

10. Children’s Privacy

The Services are not directed to individuals under the age of 18 (or minimum adult age in your jurisdiction). We do not knowingly collect personal information from minors. If you become aware that a minor has provided us personal information, please contact us and we will delete it.

11. Changes to This Privacy Policy

We may modify this Privacy Policy at any time. If we make material changes, we will notify you (for example via email or within the Services). Your continued use of the Services after the changes become effective constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: info@protocol8.io